You can contact reception (Phone: 1000) 24 hours a day or the guest relations (Phone: 2000 - 2001) between 08:00 and 24:00 everyday for more detailed information about the hotel.

Room service is available 24 hours on an extra charged basis.
*You can enjoy the selective menu free of charge between 04:00 and 07:00.
Please call 4444 for any kind of request or notification of any malfunction in your room.
You can access all the information about the hotel by downloading the Susesi Luxury Resort APP to your smart phone.  You can book A La Carte Restaurants and Chalets via the app.  
The mini bar in your room is refreshed on a daily basis free of charge.
-Your room key also starts the power connection in your room.
-Please insert the key to the power slot on the wall as you enter the room.
-Please take your key with you when you leave your room.
-You can obtain pool and beach towels from the towel desk from 08:00 to 18:30 using the towel cards provided during check-in.
-You can replace these towels everyday using the towel card and obtain a new towel.
-Please remember to return the towel card during the check out. Otherwise, you will be charged for each towel card lost.
-Please don't use the room towels as a pool or beach towel.
-Pools and beach serve based on the weather conditions.

Restaurants

Our main restaurant Tourquoise is located on the lower level of the hotel building. The restaurant is at your service for breakfast, lunch and dinner.

Breakfast (Buffet)             : 07:00 – 11:00
Village Breakfast (Tuğra A La Carte)     : 09:00 – 11:00 (Summer – Reservation Required)
Lunch (Buffet)              : 12:30 – 14:30
Dinner (Buffet)             : 19:00 – 21:30 (Summer)
Dinner (Buffet)             : 18:30 – 21:00 (Winter)
Night Buffet                  : 00:00 – 04:00
Aqua Restaurant (Patisserie)    : 16:00 – 20:00 (Serves at the Aqua Bistro during Summer & Winter seasons)

A La Carte Restaurants

Paprica Italian A La Carte Restaurant
19:00 - 22:30 (Open during Summer and Winter)  
Tumanna Steak A La Carte Restaurant
19:00 - 22:30 (Open during Summer and Winter)
Cassia Far Eastern A La Carte Restaurant
19:00 - 22:30 (Open during Summer and Winter)
Tuğra Turkish A La Carte Restaurant
19:00 - 22:30 (Open during Summer)
Ada Mexican A La Carte Restaurant
19:00 - 22:30 (Open during Summer)
Alesta Fish A La Carte Restaurant
19:00 - 22:30 (Open during Summer)

A La Carte Restaurants are extra charged and open 6 days a week.
Please contact guest relations for booking.
•    Tumanna Steak House A'la Carte Restaurant is priced by menu.
•    A'la Carte restaurants can be opened and closed depending on guest demand and intensity and weather conditions.

Snack
Taka Tuka Snack Bar
12:00 – 16:00 (Open during Summer)
Ada Snack Bar
12:00 – 16:00 (Open during Summer)
Caretta Kids Club Snack
11:30 – 13:00 (Open during Summer)
Sandal Food Corner Snack 
13:00 – 18:00 (Open during Summer)
Ice Cream
12:00 – 17:00 (Open during Summer)
16:00 - 23:30 (Open at Aqua Bistro in Winter)
Gözleme - Tuğra A La Carte
11:00 – 16:00 (Open during Summer)

Bars
Hayal Lobby Bar
Located on lobby floor, Hayal Bar is open 24 hours a day during both Summer and Winter.
The G Disco
00:00 – 03:00 (Open in Summer / 16+ Age Limit)
23:00 – 02:00 (Open in Winter / 16+ Age Limit)
Sandal Pool Bar
24 hours (Open in Summer)
Club Mor Bar
16:00 – 24:00 (Open in Winter)
Bowling Bar
18:00 – 00:00 (Open in Summer and Winter)
Bacus Wine House
Serves with reservation.
Aqua Vitamin Bar
10:00 – 20:00 (Open in Summer and Winter)
Alesta Beach Bar
10:00 – 18:00 (Open in Summer)
İskele Bar
10:00 – 17:00 (Open in Summer)
Taka Tuka Pool Bar
10:00 – 00:00 (Open in Summer)
Ada Bar
10:00 – 18:00 (Open in Summer)
Edwards Sport Bar
16:00 – 00:00 (Open in Summer and Winter)

** No Alcoholic Beverage service to guests under the age of 18. 

Aqua Bistro Patisserie 
Aşiyan Patisserie serves at Aqua Bistro between 16:00 and 20:00.

You can surprise your beloved ones with special dinner events and turn any kind of special day or celebration into a unique feast. Please contact guest relations for more information.

Contact number: 2000

We will be waiting for you in our desk in the lobby area between 08:00 and 24:00 everyday for any kind of inquiry or request as guest relations department. Please call the reception outside these hours.

Contact number: 6268

There is a medical care staff 24 hours a day in our infirmary located at the end of Arasta shopping center. This is an extra charged service.
Please call either reception (Phone: 1000) or guest relations department (Phone: 2000) in case of need or emergency.

Internet Connection, Tennis courts (2 courts) - Racket and Balls, Volleyball, Squash - Racket and Balls, Table Tennis, Pilates, Aerobics, Water Gymnastics, Basketball, Badminton, Darts, Mini Football, Table Games, Aquapark (5 slides), Indoor Pools, Turkish Bath, Fitness Center, Sauna, Steam Room, Live Music, Theme Parties.

Laundry and Dry Cleaning Service, Massage at La Calisse Spa, VIP Cares, Beauty Care and Hairdresser, Room Service, Chalets, Bowling, Arcade Games, Billards, Tennis Lessons, Tennis Court Lighting, Parachute, Jet Ski, Motorless Water Sports, Water Ski, Banana, Catamaran, Baby Sitting and Stroller, Nurse and Ambulance Service, Phone, Fax, Copier, Photograph Services, Rent a Car, Special Cake and Flower Orders, Special Butler Service, Professional Football Pitches and Golf. 

Our entertainment team will be pleased to offer you information about daily entertainment program, sports activities and the night show. You can follow our daily animation activity programs, day and evening, on the Susesi Luxury Resort APP or you can learn from our info boards located by our main pool.

-    Day-long Entertainment and Night Shows
-    Caretta Kids Mini (04 - 07 ages) and Midi Club (08 – 12 ages)
-    Cool Age Teenage Club (13 – 16 ages)

Discover the ravishing atmosphere of La Calissa SPA - meaning “the sacred bowl of eternal youth elixir”. Please call 6264, 6267 or 6292 for detailed information and reservation for the SPA center that features extra charged VIP compartments, free of charge sections, indoor pools and fitness center. SPA center is open between 09:00 and 20:00.

There are totally 22 chalets next to the pool and on the beach.
You can rent them between 10:00 and 18:00 everyday. Please contact guest relations department for a privileged and peaceful holiday.

You can enjoy shopping during your holiday with the Arasta shopping center on the lower level of the hotel as well as with shops in the garden. Boutique, Car Rental Service, Jewelry Store, Market, Gift & Silver, Leather Store, Bag & Shoes, Eyewear, Home Textiles, Photographer and Hairdresser.

Our hotel is operated on an "Ultra All Inclusive" concept. For this reason, visitors are charged a certain daily fee. Please inform the reception beforehand about expected visitors.

Please contact the guest relations department one day beforehand for baby sitting service as you enjoy your holiday.

Please follow appropriate dress code at the restaurants.

-    Please use the safe deposit box in your room to store vaulable items.
-    Do not leave your belongings unattended in the public areas.
-    Smoking and vaping are prohibited indoors.

•    Hotel management reserves the right to change or cancel the operational flow based on weather conditions.